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LearnTrends
The Corporate Learning Trends & Innovation Conference
LearnTrends 2009 - The Corporate Learning Trends and Innovations Conference
November 17-19, 2009 | Online | Free
The theme/focus this year is on Convergence in Workplace Learning. We will bring together people who look at different aspects of learning and knowledge work to understand better what's going on in those areas and how we should be thinking about this holistically.
As always, this conference is about getting together interesting people who bring a slightly different perspective and have meaningful conversation around innovation in workplace learning. We typically get more than a thousand people signed up and at least a hundred in each session.
To register, you must first register on the LearnTrends community and then register on the Conference Event Page.
Conference Hashtag: #learntrends
Download to iCal or Outlook calendar (Thanks to Guiseppe Sardone for this one.)
Link to online event
Tuesday November 17, 2009
12:00 - 12:55 pm
Fifteen years ago, learning professionals didn't have blogs. The web hadn't caught on. No one was thinking about social media. Virtual worlds were science fiction. All you could do with a bulky portable phone was talk. eLearning was not feasible. Synchronous learning meant sitting in a classroom. Ten years ago there was no Facebook, no Google, no WordPress, no FlickR, no Skype, no Firefox, no Wikipedia, and no YouTube. Life was simple.
Now we are assaulted with links and tags, messages from numerous networks, and the web has morphed from a bunch of billboards into a read/write, collaborative mesh encircling the globe. Abundance has replaced scarcity. Our cups are overflowing. Reality has become fragmented.
It feels like the pendulum is swinging back toward meaning and convergence. Loose pieces are being joined. Instructional designers, user interface experts, community stewards, bloggers, experience designers, and more are weaving a new tapestry of workplace learning. Please join the conversation about where we're headed and how we'll get there.
George Siemens, Tony Karrer, and Jay Cross will kick off this year's Corporate Learning and Innovations Conference (LearnTrends for short). We'll go over the logistics. We'll review the schedule. We'll visit the LearnTrends Community Site. We'll answer your questions. And we will offer a few themes for our three days together.
George Siemens is Associate Director, R & D, Learning Technologies Centre at University of Manitoba. He is the founder Complexive Systems Inc., an research and learning lab focused on assisting organizations develop approaches to meet the needs of changing learners, employees, and global education and business environments. Siemens has keynoted and presented at national and international conferences. His publications and personal blogs can be accessed at www.elearnspace.org, www.knowingknowledge.com, http://ltc.umanitoba.ca/wordpress/, and www.connectivism.ca.
Dr. Tony Karrer is CEO/CTO of TechEmpower, a software, web and eLearning development firm based in Los Angeles, and is considered one of the top technologists in e-Learning. He has twenty years’ experience as a CTO. Dr. Karrer taught Computer Science for eleven years. He has been the CTO for several start-ups, most notably eHarmony. His work in social media, e-Learning and Performance Support has won awards and has led him into engagements at many Fortune 500 companies. Dr. Karrer was valedictorian at Loyola Marymount University, attended the University of Southern California as a Tau Beta Pi fellow, one of the top 30 engineers in the nation, and received a M.S. and Ph.D. in Computer Science.
Jay Cross has challenged conventional wisdom about how adults learn since designing the first business degree program offered by the University of Phoenix. Jay helped spark the eLearning revolution and served as CEO of eLearning Forum for its first five years. He is an authority getting business results through informal learning. An inspirational speaker and prolific author, he enjoys invention, experimentation, and art. Jay is a graduate of Princeton University and Harvard Business School.
Extending Learning to the Edges of Organizations
Thomson Reuters meets the challenge of supporting the learning and development of its employees across the world through the innovative use of technology and a strategy based on the 70:20:10 model. The firm has recently deployed learning solutions using 2.0 technologies including a ‘Learning Exchange’ based on Sun technology, a virtual Technology Institute and other global immersive eLearning solutions including a virtual world collaboration environment.
Charles Jennings is the managing director of Duntroon Associates, a learning and performance consultancy practice. Until December 2008 Charles was chief learning officer at Reuters and at Thomson Reuters, the world’s largest multimedia information company. He provides consultancy to organizations and firms across the globe. Charles has been researching and implementing innovative learning solutions for more than 25 years. He also works as a member of the Internet Time Alliance think tank.
Andy McGovern is VP, Strategic Talent Technology at Thomson Reuters. He is responsible for the design and implementation of talent and learning technologies and ‘e’ strategy for the firm’s 50,000 employees. Apart from his past 10 years work in learning and development and learning technologies, Andy started his career in the British Army’s Parachute Regiment and then as a consultant for a number of large global bluechips, where he gained international experience living and working in Hong Kong, Philippines, Austria, UK and Switzerland. Andy’s MBA was focused on knowledge management, innovation, creativity and “e” technologies.
Building a social learning environment
Case studies of how we have helped a number of organisations (from education and workplace learning – including University of East London and Worldwide Fund for Nature) build social learning environments using the Elgg open social engine, highlighting some of the drivers, issues and successes along the way.
Jane Hart is a Social Learning Consultant. She is the founder of the Centre for Learning & Performance Technologies where she provides free resources on (e-) and social learning including the Directory of Learning Tools, the Top 100 Tools for Learning and the Connexions Directory. She is also the author of a number of blogs including Jane’s E-Learning Pick of the Day and Social Media in Learning
Merging Information, Learning and Social Media
Leveraging social media tools, relationships and content expertise, the Information Services team at Sun Microsystems has integrated info/knowledge into programs like engineering, marketing, sales and learning to drive connections, discovery and knowledge sharing. The focus is on employee learning, keeping the organization smart and providing good information to drive good decisions. You will learn about the value of information services, how it relates to learning and development, and see the use of Social Learning Exchange, wikis, blogs, Twitter, and virtual worlds to create an integrated learning experience around information for Sun employees.
Christy Confetti-Higgins has been a part of Sun Microsystems' global Digital Libraries & Research team for 13 years. She is passionate about working with people to get the information and connections they need to get their jobs done. She manages content evaluation, selection and deployment by creating strategic relationships with Sun's content partners and key Sun groups. She manages search and information discovery across key purchased and internal content and has integrated content into Sun's portals, wikis, blogs, social networks, virtual worlds, and microblogs. Christy also manages the group's communications and awareness channels ensuring Sun employees are knowledgeable about the information services. Christy is an active member of the Special Libraries Association (SLA) and the Rocky Mountain Chapter, is from California, lives in Colorado and loves to bike, ski and spend time with her family!
Personal Knowledge Management
Personal knowledge management is a way to address the problem of too much information. It is based on the idea of taking responsibility for our own learning, integrating it with our daily work and sharing it with others. This presentation will cover some processes as well as suggestions for creating a personally contextualized knowledge base, using free and available tools.
Harold Jarche is an independent consultant focused on online collaboration for working and learning. With over 20 years of experience in the public and private sectors, Harold helps organizations make sense of the Web for community building, professional development and communication. For more than five years, Harold's readers and clients have received a wealth of information from this popular blog. He holds degrees from The Royal Military College of Canada and the University of New Brunswick.
LearnTrends Innovation Awards
Winners of the Innovation Awards will present and we will discuss why we see these as innovative and valuable.
L'Entreprise Collaborative - L'Avenir de la formation en Enterprise
1. Presentation Entreprise Collaborative 2. Discussion et intervention do Jon (avec Harold et Vincent) 3. Discussion autour du theme du prochain eclollab (l'avenir de l'apprentissage en Enttreprise_
Harold Jarche est un conseiller indépendant d’expérience et il a travaillé dans les secteurs public et privé ainsi que dans le secteur des organisme à but non lucratif. Jarche Consulting est une entreprise indépendante axée sur l’amélioration des performances organisationnelles et individuelles. Harold est l’un de ces penseurs/consultants de très haut niveau que toute entreprise du 21e siècle qui cherche à s’améliorer devrait écouter, particulièrement dans un contexte global et social où la prédominance des technologies innovantes peut influer sur la qualité des services et du travail.
Frederic Domon est le co-fondateur d'Entreprise Collaborative (www.entreprisecollaborative.com), laboratoire d'idees multiculturel authour des concepts de social learning et dd'entreprises en reseau afin de developper des organizations plus performantes. Il a ete pendant pres de 15 ans reponsable de la communication et responsable informatique. Depuis 2009, il dirige Socialearning, agence conoseil en marketing conversationnel.
Vincent Berthelot est le fondateur de Conseil Web Social. Il animme un blog d'idee depuis 2005. CE passione de la culture thailandaise est Responsable internet porur les RH dance une grande entreprise. Il est vice-president de l'association Club Nte, reseau de plus de 300 professionanels des technologies de l'information et de la communication.
Thierry de Baillon est facilitateur et consultant en media sociaux pour un improtante groupe francais de services informatiques. Apres avoir ete detecteur de tendances et specialiste en marketing des marques, notamment dans la mode, isl se consacre aujour'hui aux methodes.
Jon Husband, who coined the term wirearchy, is a corporate coach and advisor with deep roots in competency measurement and knowledge management.
The Immernet Singularity
The Immernet Singularity: How the Immersive Internet Will Redefine Learning and Collaboration. Four technology arenas, 2D Synchronous Learning, Knowledge Sharing Spaces, Web 2.0 Tools and Virtual Worlds, are on a convergence trajectory towards an immersive web future that will redefine how we work, learn and play. This session will describe how this convergence will create a new platform upon which immediate, intuitive, interactive and immersive learning will take place.
Tony O'Driscoll is a Professor of the Practice at Duke University’s Fuqua School of Business where he also serves as Executive Director of Fuqua’s Center for IT and Media; a research center dedicated to understanding the strategic, structural, operational and business model issues associated with these vibrant and volatile sectors. His research has been published in leading academic journals such as Management Information Sciences Quarterly, the Journal of Management Information Systems, and the Journal of Product Innovation Management. He has also written for respected professional journals such as Harvard Business Review, Strategy and Business, Supply Chain Management Review and Chief Learning Officer Magazine.
Reinventing organizational learning
Things are changing ever faster, and execution is no longer enough; we need continuing innovation. Agility requires tapping into the collective talents of the organization, yet this has concomitant implications on infrastructure, culture, and leadership. In this session we'll explore the convergent pressures and the emergent opportunities, and develop the attendant necessary steps.
Clark Quinn, Ph.D. has been providing strategic learning solutions for over 30 years. An internationally known consultant, speaker, and author, he integrates a deep understanding of thinking & learning with technology to improve organizational execution, innovation, and ultimately performance. He works on behalf of clients through Quinnovation.
Breaking down walls
The pace of change in the economy and society is affecting everyone - business, L&D teams and learning technology specialists included. But in order for us to thrive and survive – it is time to pull together in new ways. We have to break down the walls created by old ways of thinking and activity that have separated us all. This session will draw on lessons learned from a longitudinal benchmark study with over 500 UK based businesses looking at learning technologies and business success– the findings might surprise you!
Laura Overton is the CEO of Towards Maturity who provides research and online resources to help organisations improve the impact of learning technologies in the workplace. She is the one behind the UK’s leading pioneering benchmarking research into successful e-learning implementation and draws on over 2 decades of experience of implementing learning technologies in the workplace. She works with government policy makers representing employer interests and has contributed to initiatives associated with the European Commission, the UK’s policy makers. You can find out more at ww.towardsmaturity.org
Microlearning: Beyond Learning Objects and Just-in-time Performance Support
The need and pressure to learn continually, coupled with limited time available to learn, make new digital media viable for professional development. Microlearning – the learning that results from “micro” content published in short form and limited by the software and devices used to view it – offers alternatives to traditional development methods for workers who deal with web-based information as part of their job. Let’s discuss how microlearning might address the realities of learning in a digital age.
Janet Clarey is a senior researcher and analyst with Brandon Hall Research, headquartered in Sunnyvale, California. Her background is in corporate learning and development, for which she has worked on curriculum development, instructional design, and learning technology implementations. In her current role, she researches and writes about e-learning topics and trends, consults with businesses, authors a blog, and co-authors a daily newsletter, Workplace Learning Today. Janet has led face-to-face workshops about e-learning throughout the U.S. and facilitates online workshops for a global audience. She also leads Brandon Hall Research's social media strategy and online communities.
The Challenge of Convergence - Approaches for Getting Learning and Support Where Its Needed
As the VP of Product Management for Books24x7 and SkillSoft, Pam Boiros faces the ongoing challenge of finding ways to provide learning and performance support materials to knowledge workers, where and when needed. Pam has seen a wide variety of different kinds of organizations with different needs, and is on the front lines of figuring out what makes sense in different situations. Pam will talk through different types of integrations and what drives those integrations from a technical and organizational standpoint. Then she will look at where social learning support offers opportunities and new challenges. Join us for this session designed to explore the challenges and opportunities for bringing critical resources to your learner population and the impact this has on your eLearning strategies.
Pam Boiros is VP of Product Management for Books24x7, SkillSoft. Pam joined Books24x7 in 2000, and is currently responsible for the product and content strategy for the Books24x7 product line. Pam has worked to develop new collections, including international language products, as well as new site features designed to enhance the user experience of the Books24x7’s On Demand Platform. She is passionate about emerging technologies such as mobile devices and social networking, and the impact such innovations can have on the learning experience. Prior to joining Books24x7, Pam’s career experience was in the book publishing industry and she is an avid reader and literacy advocate. Pam has an MBA from Babson College (Wellesley, MA) and a Bachelor of Science in Business Administration from Northeastern University (Boston, MA).
Enterprise 2.0, Convergence, and Innovation
The Altimeter Group takes a holistic approach to help companies to understand, experiment, and deploy emergent technologies. How must leaders change with new technologies? How have my customers changed their behavior? What are the risks of employees adopting collaboration and social tools beyond managerial control? When it comes to innovation, experimenting on customers is a bad idea, so how can people learn in a safe place? Schultz and Michalski will converse about the future of enterprise 2.0 and the convergence of work and learning.
As leader of Altimeter's Innovation and Best Practices business, Deborah Schultz focuses on bringing together the ecosystem of emerging technologies. Most recently, she architected the Procter & Gamble Social Media Lab to study the impact of the social web on customer relationships and the business benefits of "open innovation." She continues as a member of P&G's Digital Advisory Board. Previously, Schultz was the Marketing Director at Six Apart. One of her proudest accomplishments was launching the Downtown Info Center, a lower Manhattan community center & online hub to revitalize lower Manhattan after the attacks of September 11th. Deborah is a graduate of Barnard College, Columbia University.
As a guide to the relationship economy, Jerry Michalski helps companies develop strategies that build authentic, productive relationships with their customers. (That's his brain to the right of his photo; he'll explain.) He works with companies such as Target, Procter & Gamble and IDEO. His perspective was formed over 12 years as a technology industry analyst, first for New Science Associates and later writing Esther Dyson's monthly newsletter, Release 1.0. Michalski earned an MBA from the Wharton School and a BA in economics from UC Irvine.
Convergence and Web Squared
Six seasoned professionals will participate in a conversation about what we have learned over the three days of LearnTrends. Internet Time Alliance advises companies on how to profit from informal and social learning. We understand collaboration in business, learning sciences, change management, organizational culture, the ways of networks, KM, training. Experience has taught us how to achieve results. Unlike the big consulting companies, we provide original solutions rather than canned approaches. We bring 200 years of accumulated wisdom to the party, not an army of newly graduated whiz kids. We are outspoken advocates of informal, social learning who have banded together to help organizations innovate and prosper. We expect to engage you in a dialog about how all the things we've discussed over the last three days fit together.
Jay Cross has written books on both implementation, ensuring the organizational change is managed, and informal learning, covering the picture beyond the formal course. Jane Hart, whose eLearning tool of the day is one of the most widely-read learning technology blogs, serves as our guru of social networking technologies. Jon Husband, who coined the term wirearchy, brings an Organizational Development focus with experience as a consultant and facilitator, working on strategy, organizational design, organizational effectiveness and organizational change. Harold Jarche, with a background in the military, and performance technologist training, applies holistic approaches to organization problem solving. His process focus ensures the comprehensiveness of the solution. Charles Jennings represents the organizational learning function, having served as CLO of Reuters, and with deep experience in both the business and learning practitioner sides of planning and implementing world-class performance solutions for organizations. Clark Quinn earned a PhD in applied cognitive science at UCSD, and brings a deep understanding of learning as well as experience designing technology solutions to ensure that the learner, learning, and user experience are integrated into a successful performance solution.
Learning at the Point of Need
DAU shares its concepts and practices for transforming a corporate university into a "university without walls." Chris Hardy's recent book is about precisely that transformation. DAU's Performance Learning Model and integration of formal and informal learning deepen training with education (know-how with how to think) to support instruction with social learning, knowledge management, and performance support. Dr. Hardy will share DAU's award-winning best practices and lessons learned in creating an ecosystem that accommodates continuous knowledge flow, a culture of collaboration, Web 2.0 social networking, platform interoperability, and virtual worlds.
Chris Hardy, Ph.D., is the Director of the Global Learning Center of the Defense Acquisition University. His mandate is to take DAU to the next level leveraging technology and learning innovation catalyzing DAU 's Second Transformation. Previously, as DAU’s strategic planner, he provided the road map for DAU’s rapidly rise to national preeminence as an award winning corporate university that has repeatedly been recognized as one of the best throughout the public and private sectors. This powerful story is recounted by him as a co-author in “Leading a Learning Revolution: the Story Behind DAU’s Reinvention of Training,” Pfeiffer, 2007. Dr. Hardy has a Ph.D. from Virginia Polytechnic Institute and State University. Prior to DAU, he served both in government and private industry becoming Vice President, INNOLOG, Inc., a Global Supply Chain Logistics Company headquartered in McLean, Virginia.
Common tools for diverse communities at Xerox Global Services
Common tools for diverse communities at Xerox Global Services, with Jack Merklein and John Smith Communities of practice are a well-established part of Xerox Global Services' knowledge strategy. Over the years, the tools that Xerox communities use has evolved through experimentation, innovation, and technology stewardship. All Xerox communities have access to a common set of tools: standardizing on that set of tools helps reduce the learning curve as staff move from one community to another. But communities choose a subset, evolve their own conventions and habits, and individual preferences determine what communities actually do. The current the mix of tools that are available includes blogs, wikis, document repositories, live meeting software and a calendar. Using the community orientations framework from Digital Habitats, we'll talk about some of the different communities at Xerox and how they use the standard tools in ways to fit their individual styles and needs. We'll also talk about how the different tools work together (for example, about community vs personal MS-Outlook calendars or how a wiki and a document repository overlap in some ways but serve different purposes at the same time).
Jack Merklein is with Xerox Global Services where his responsibilities include the development and care of communities of practice, internal knowledge management training and knowledge sharing initiatives. He also consults privately, and his client list covers both the public and private sector. Previous assignments include being the Director of Knowledge and Learning for Xerox Global Services. He is also a retired Lieutenant Colonel, US Army, with degrees from West Point and Golden Gate University. His service assignments included Director of Knowledge Management and Distance Learning while assigned as a senior faculty member at one of the Army's schools. He has served as a board member and chair of the Knowledge Management Certification Board, was a founder and first president of the Knowledge Management Professional Society, and was one of the original members of the U.S. federal government's Knowledge Management Standards Committee under the federal CIO's council. He has written articles for several magazines concerning how knowledge sharing initiatives can impact learning.
John David Smith, Learning Alliances. John brings over 25 years of experience to bear on the technology and learning problems faced by communities, their leaders and their sponsors. He coaches and consults on issues ranging from event design and community facilitation, to community design and evaluation, and technology selection and configuration. He has worked in the communities of practice area for the past 10 years and is the community steward for CPsquare, the international community of practice on communities of practice. He's the host of com-prac, the longest-running conversation about communities of practice on the 'Net. He is a regular workshop leader in CPsquare and elsewhere. He grew up in Humacao, Puerto Rico and now lives in Portland, Oregon.
E-learning outside the training box
E-learning outside the training box with Nancy White and John Smith Once you've mastered enough of the new social media tools, training and development professionals are figuring out that technologies can change the boundaries around training itself, just as they can interrupt organizational boundaries. We offer two cases that illustrate the benefits and opportunities of these changed boundaries. In one, Nancy White talks about triangulating internal training and capacity building with external actors who part of the training and who validate it; that leads to more connections between people and has gained manager support. In the other, John Smith talks about a workshop that brings social activities into the center of the training experience, investing time in making the social connections a lasting and practical resource. We use the polarities that are developed in Digital Habitats to tie these examples together and give you design ideas for program development.
Nancy White, Full Circle Associates. Nancy brings over 25 years of communications, technology and leadership skills in her work supporting collaboration, learning and communications in the NGO, non profit and business sectors. Grounded in community leadership and recognized expertise in online communities and networks, Nancy works with people to leverage their strengths and assets towards tangible goals and meaningful process. Nancy’s blog and Twitter stream are regularly recognized as leading sources on online communities and networks, knowledge management and knowledge sharing. Nancy is a respected speaker and workshop leader. She is a chocoholic and lives with her family in Seattle, Washington, USA.
Mobile Learning: Thinking Outside of the Course
Now that our learners are carrying computers with them all the time, how can we improve learning and performance through the use of these ubiquitous devices? If we think just about miniaturizing e-learning, we are missing the power and opportunities available. Let’s look at what is being accomplished today and what is available tomorrow to reach learners everywhere, all the time.
Judy Brown has been involved in technology for learning for over 25 years and with mobile learning since 1996. Since retirement from the University of Wisconsin and the Academic ADL Co-Lab which she founded, Judy has worked entirely in the mobile learning area with corporations, schools and the government. Judy served as a MASIE Fellow for the MASIE Consortium on mobile learning and is a frequent presenter at industry conferences and mobile learning workshops. Currently Judy has returned to ADL on the Immersive Learning Technologies Team. She serves on the Army Education Advisory Committee and coordinates the mlearnopedia.com and cc.mlearnopedia.com sites.
Finding New Points of Balance
Increased attention to change, transformation, and innovation in corporate learning gives us a moment to pause and consider how to find new points of balance. What is the role of learning management systems in relation to social networking services? How are formal and informal learning related? When should online learning be utilized instead of face-to-face? And what about the dreaded ROI discussion? Should we rely on planning or emergence? What should change and what should remain as organizations consider to increase the effectiveness of learning and development? This session will explore key points of tension in organizational learning and development and suggest approaches to finding points of balance.
George Siemens: Blog/weekly newsletter Twitter
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